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Privacy policy

At Mark Tunstall Property we are committed to safeguarding your privacy. Our Privacy Policy covers the collection, use and disclosure of personal information that we collect from you on this site. For the purposes of this Policy, “this site” means the www.tunstallproperty.co.uk web site. Such information is the minimum required by us and any associated companies to provide you with the products, quotes or information that you have requested or may require.

Please read our Privacy Policy carefully so that you understand how we collect and use the personal information that you give us. By submitting your personal data to us, you will be treated as having given your permission for the disclosures referred to in this Policy.

1. Who is responsible for the personal information collected on this site?

For the purpose of the Data Protection Act 1998, the data controller is Mark Tunstall Property Limited (trading as Mark Tunstall Property) whose registered address is 3rd Floor, 207 Regent Street, London W1B 3HH. Under the Data Protection Act, you have a right to be told what personal data we hold about you. If you would like to see this data then please contact us as set out below.

2. Information collection and use

We collect and use personal information (including name, address, telephone number and email) in order to respond to queries or requests submitted by you; process orders or applications submitted by you; administer or otherwise carry out our obligations in relation to any agreement you have with us; anticipate and resolve problems with any goods or services supplied to you; and create products or services that may meet your needs.

Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc. We will guard the personal information you share with us to ensure the content and services we provide on tunstallproperty.co.uk are always tailored to your current, designated preferences.

When you provide us with your personal information and you request a service which requires contact from us, we or our representatives may use it to inform you of the requested information. You will not be contacted unless you ask us to do so.

If you elect to use our ‘Email a Friend’ application for forwarding a Mark Tunstall Property e-mail to a friend or informing a friend about our website, we ask you for the friend’s name and e-mail address. We will automatically send the friend the specified e-mail or the specified website information. We will not use the friend’s information to contact them in the future.

3. Providing you with additional information

From time to time we would like to use your personal information for purposes other than as set out in the above section. We believe that these additional uses will be of benefit to you. However, we understand that you may not wish us to use your information in this way, so we will not use it for such purposes if you have indicated that you do not wish us to use it in this way when submitting the information. Additionally, if at any time you wish us to stop using your information for any such purposes, please let us know. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so. In such case we will, however, continue to use your personal data for the purposes set out in the above section for as long as it is reasonable to do so.

4. Collection of non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the web site from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site.

5. The use of cookies

We may store some information (commonly known as a “cookie”) on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our web site. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the web site, what parts of our web site were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person. We use the cookie information to improve our knowledge of the use of our web site and to enable us to be able to ascertain whether the web site is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience. You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of our site.

6. E-mail, Feedback and My Account

If at any time this site offers any e-mail, feedback or forum facilities, we may collect the information which you disclose. Such information will be used in accordance with this privacy policy.

7. Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

8. Security of your personal data

We have implemented secure technology and appropriate policies with the objective of protecting your information from unauthorised access and improper use and will update these measures as new technology becomes available.

9. Use of your personal information submitted to other web sites

We cannot be responsible for the privacy policies and practices of other web sites even if you accessed the third party web site using links from our website; or you linked to our web site from a third party website. We recommend that you check the policy of each site you visit and contact the owner or operator of such web site if you have any concerns or questions.

10. Sale of Business

In the event that the business of Mark Tunstall Property is sold or integrated with another business, your details may be disclosed to our advisers, and any prospective purchaser and their advisers, and will be passed on to the new owners of the business.

11. Updates to this Privacy Policy

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page. Please check our privacy policy on a regular basis.

11. How you can contact us

If you would like to contact Mark Tunstall Property about our Privacy Policy, you can do so by writing to us at the registered address in section 1 of this Privacy Policy or by emailing us at info@tunstallproperty.co.uk.